convenience fee
Myntra now take 10 rs convenience fee for all users per order
Myntra now take 10 rs convenience fee for all user per order
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Sad news now myntra will take 10 rs convenience fee per order placed, Now Some users been Charges with this fee but it will be soon applied to all user ( as confirmed with myntra customer care)
What is Myntra's Convenience Fee?
1) Convenience fee is levied by Myntra for providing technical expertise,brand aggregation, post sales services such as consumer support and escalations. The fee helps mitigate various costs incurred by the platform and ensures smooth running and efficient customer service. Convenience fee may also be levied under the following circumstances:
a. Orders/Cart value below certain value;
b. Charges on providing services for users with higher than average returns.
When is Convenience Fee Refunded
1) If the order is lost or undelivered to the customer's preferred location, the complete order amount will be refunded, including the convenience fee, if paid online
2) If a customer cancels or returns an order, Convenience Fee will not be refunded.
3) In case of partial or full order return, convenience fee will be non-refundable irrespective of order value*
1. Order value is calculated after applying discounts/VAT/GST or any other applicable charges.
1) Convenience fee is levied by Myntra for providing technical expertise,brand aggregation, post sales services such as consumer support and escalations. The fee helps mitigate various costs incurred by the platform and ensures smooth running and efficient customer service. Convenience fee may also be levied under the following circumstances:
a. Orders/Cart value below certain value;
b. Charges on providing services for users with higher than average returns.
When is Convenience Fee Refunded
1) If the order is lost or undelivered to the customer's preferred location, the complete order amount will be refunded, including the convenience fee, if paid online
2) If a customer cancels or returns an order, Convenience Fee will not be refunded.
3) In case of partial or full order return, convenience fee will be non-refundable irrespective of order value*
1. Order value is calculated after applying discounts/VAT/GST or any other applicable charges.
Also Submit Your complaint on Consumer forum From there you will get better help
National Consumer Helpline
Call 1800-11-4000 or 1915
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